Velora Solo Natural Stone Pendant Necklace

Free Tracked International Shipping

We offer free tracked international shipping to eligible destinations, including the U.S., U.K., Canada, Australia and selected European countries.

Your order is carefully packed and shipped from our trusted jewelry fulfillment partners in Shenzhen, China. Shenzhen is one of Asia's established jewelry production and sourcing hubs, which allows us to offer carefully selected pieces, thoughtful packaging and free tracked international shipping.

Estimated delivery time: 7-12 business days.

Once your order ships, you will receive a tracking number by email so you can follow your package every step of the way. Tracking updates usually appear within 24-48 hours after the carrier processes the package.

Applicable taxes and duties are shown at checkout based on your shipping destination. If any import charges are not collected at checkout, they may be payable to the carrier or local customs authority upon delivery.

Every order is checked, protected and packed before shipping, so your jewelry arrives safely and feels special from the moment you open it.

Every GleamHer order comes with free beautiful packaging, perfect for gifting or keeping for yourself. Your jewelry will be thoughtfully packed with protective packaging, a pouch or gift box depending on the item, so it arrives safely and feels ready to give.

30-Day Easy Returns

We want you to truly love your jewelry. If something is not quite right, you can contact us within 30 days of delivery to request a return or exchange.

Please email us at support@gleamher.com with your order number and the item you need help with. Our team will guide you through the next steps.

Returned items must be unworn and unused and include any accessories, certificates, tags or promotional gifts supplied with the order. Original product packaging is encouraged but not required. Please package the item securely to prevent damage during return shipping. Once your return is received and checked, we will arrange an eligible refund, exchange or another suitable solution.

If your item arrives damaged, defective or incorrect, please contact us within 7 days of delivery with your order number and clear photos or videos. Please do not return the item until our team provides instructions. Depending on the circumstances, we may offer a replacement, refund or another appropriate solution.

Each piece is thoughtfully selected for everyday styling, comfort and lasting shine. The jewelry has a durable finish and a certain level of water resistance, so occasional contact with water, such as washing hands or light rain, is generally fine.

With proper care, your piece can keep its color and shine for longer. To help preserve the finish:

- Avoid prolonged soaking in water or wearing it while swimming, showering or exercising.
- Keep away from perfume, lotion, cleaning products and harsh chemicals.
- Gently wipe with a soft dry cloth after wearing.
- Store separately in the pouch or jewelry box to help avoid scratches and oxidation.
- Natural stones and handmade details may vary slightly, making each piece unique.

A little care helps your jewelry stay beautiful over time.

Each piece may have slight natural differences.

Measurements are taken by hand and may vary slightly. Natural materials such as crystal, pearl, shell, wood and stone may vary in size, shape, grain and color.

These subtle variations are part of the beauty of natural materials and make every piece unique.

Is the jewelry waterproof?
Our jewelry is made for everyday wear, but to keep it beautiful for longer, we recommend avoiding prolonged contact with water, perfume, lotion, sweat and cleaning products.

Where can I find the material details?
Material, size and fit information are listed in each product description, so you can review the details before ordering.

What if the size or style is not right for me?
Contact us within 30 days of delivery. Depending on the item condition and inventory, we will help with a return or exchange.

What if my item arrives damaged or incorrect?
Please email support@gleamher.com with your order number and clear photos or videos. We will review it quickly and help make it right.